General enquiries

If you have any questions or would like to provide us with feedback, please contact enquiries@startingblocks.gov.au.

Under our Customer Service Charter, we will reply to your online enquiry within 5 working days. We work hard to answer enquiries as quickly as we can and the response time is often less than 5 days.

Complaints

If you’ve got any questions or complaints about your early childhood education and care service contact your regulatory authority. They’re responsible for approving providers and services, assessing and rating services, compliance and promoting continuous improvement.

Services

How do I update my service's details on StartingBlocks.gov.au?

Read our user guide on How services update their fees and vacancies on startingblocks.gov.au

Media enquiries

If you're a journalist seeking information or comment from us please email media@acecqa.gov.au or phone 0477 301 274.

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