Date approval granted

Approval number

Approval information

State and territory regulatory authorities visit services to undertake regular quality assessment and rating, and also to check on NQF compliance and investigate complaints and incidents.

Regulatory activities

Conditions are an additional requirement that services or providers must comply with.

Child Care Subsidy rates are changing soon. 

Learn more about enforcement actions here

These are actions taken by the State or Territory regulatory authorities when a service is found to be not complying with National Health and Safety regulations. These actions range in severity and are designed to improve and ensure children’s safety and wellbeing.

What is an enforcement action?

The regulatory authority may amend the provider or service’s approval to operate.

Compliance notices or directions include formal instructions for a service to rectify compliance issues.

Conditions placed on a service or provider approval require the service or provider to undertake specific actions to be compliant.

 – Emergency action notices require immediate steps to be taken by the provider to address serious risks at a service.

 – Enforceable undertakings are legally binding agreements that can be made between a regulatory authority and an approved provider or an individual. They set out what that approved provider or individual agrees to do or refrain from doing to comply with the National Law.

 – In extreme cases, the provider or service may temporarily lose their approval to operate.

What are the different enforcement actions?

For more details, ask your service for their record of compliance with the Education and Care Services National Law.

Definitions

The Approved Provider must not educate and care for more than 12 non-ambulant infants at any one time

The mirrors and CCTV and monitors installed at the service are constantly maintained and operational to ensure the facilitation of adequate supervision of children at all times they are being educated and cared for at the service, having regard to the need to maintain the rights and dignity of the children as required under regulation 115 of the Education and Care Services National Regulations.

The Approved Provider must ensure that no moveable outdoor play equipment is placed within one metre of the perimeter fencing of any children's outdoor play space.

Planter boxes and plants located along or near the edges of the children's outdoor play areas at the service are to be monitored by the Approved Provider regularly and any unacceptable risks posed by potential climbing hazards must be addressed immediately by the Approved Provider.

An adequate amount of healthy live plants in a variety of species and sizes is maintained at all times, in the children's outdoor play areas across the service, ensuring children are afforded opportunities to explore and experience the features of a natural environment as required under Regulation 113 of the Education and Care Services National Regulations.

This service is approved to provide education and care to children from birth up to and including over preschool age

The service is not approved to provide education and care to school children.

Avco Pocket Pty Ltd ATF Avco Pocket Trust & Red Duck Pocket Pty Ltd ATF Red Duck Pocket Trust & STJOCC Pocket Pty Ltd ATF STJOCC Pocket Trust

Key information

Contact information

Approval information

Regulatory activities

Services (1)

Avco Pocket Pty Ltd ATF Avco Pocket Trust & Red Duck Pocket Pty Ltd ATF Red Duck Pocket Trust & STJOCC Pocket Pty Ltd ATF STJOCC Pocket Trust

Key information

Contact information

Approval information

Regulatory activities

Services (1)

Queensland1 service1 Service with conditions